How Max Portal Works

Everything you need to know — for viewers buying access and creators going live.

For viewers — how to buy & join

Pick how you'll watch

Get a one-off paid code from a creator, subscribe monthly to a creator's fan pass, or buy a Pro membership for full access across the Portal.

Pay securely

Checkout opens inline — card or Apple/Google Pay. Your access unlocks instantly when payment succeeds.

Enter the room

Open the show link or type the 6-character code on the dashboard or Find a show.

Tip, gift, react

Drop a tip from €2, send animated gifts using coins, or react with emojis live. Creators see every alert on screen.

For creators — how to set up & earn

Activate Creator (or Creator Pro)

Subscribe on the Pricing page. Creator unlocks 50-viewer rooms; Creator Pro unlocks 250 viewers, 1080p screen-share and 15-min clips.

Connect payouts

On the Dashboard, click Connect payouts to link your Stripe account. You're paid directly — Max Portal takes 10% platform fee on tips/replays/access codes; Stripe fees apply.

Open a room

From the Dashboard, click Create your show. You'll get a 6-character code and a master shared join link.

Set monetization

Generate single-use paid access codes, enable a monthly fan pass (€4.99 / €9.99 / €19.99), or sell replays after the show.

Go live

Camera + mic permissions, accept the broadcaster terms, and you're streaming. Tips and gifts pop on screen in real time.

Room types & how to set them up

Free / shared join

Master 6-letter code anyone with the link can use. Best for open communities.

Single-use paid codes

Generate codes priced €1+. Buyer pays, code is consumed. Great for tickets.

Subscriber-only rooms

Anyone with an active monthly fan pass walks straight in — no per-show payment.

Breakout rooms

Hosts can split the audience into smaller side-rooms mid-show.

Set everything up from the host panel inside your room — share codes, lock the room, raise hand approvals, breakouts and moderation are all there.

Tips — instant cash love

Viewers tip €2, €5, €10, €25 (or custom up to €500). The amount floats on screen with the sender's name. Creators keep ~70% after platform fee + Stripe fees.

Pros

· Instant payout to creator's Stripe
· No setup — works once payouts are connected
· Great for shoutouts & requests

Cons

· Stripe takes ~3% per transaction
· Min €2 to keep fees sensible

Virtual gifts — coin packages

Buy a coin bundle once, then spend coins to send animated gifts (Rose 5, Crown 50, Fireworks 200) during shows. Bigger bundles = better value.

50 coins

€5

120 coins

€10

250 coins

€20

600 coins

€45 · best value

Pros

· One-tap sends — no checkout interruption
· Fun on-screen animations
· Bigger bundles save up to 33%

Cons

· Coins don't convert back to cash
· Creator payout is 70% of equivalent EUR value

Replays — sell your show after it ends

Hit record inside the room. After the show, toggle Sell replay on the Dashboard, set a price (€1–€200), and buyers get 7 days of streaming access.

Pros

· Earn after the live show is over
· Buyers can't download — link expires
· Set any price you want

Cons

· 7-day access window is fixed
· Storage held only for active recordings

Monthly fan pass — recurring revenue

Pick a tier (€4.99 / €9.99 / €19.99) on your Dashboard. Fans subscribe and get unlimited entry to every live show you do that month. Creator keeps 90%.

Pros

· Predictable recurring income
· Higher creator share (90%)
· Subscribers walk in without paying per show

Cons

· Three fixed price tiers
· Cancellation effective at end of billing period

Membership plans — Pro, Creator, Creator Pro, Enterprise

Pro · €9.99/mo

For viewers. Unlimited entry to public shows that allow Pro access. Tip & gift any creator.

Pros

· Skip per-show payments on supported rooms
· Cheapest way to be a power viewer

Cons

· Cannot host live shows
· Some creator-only rooms still require their fan pass

Creator · €19.99/mo

Go live to up to 50 viewers. Sell paid codes, run a monthly fan pass, sell replays.

Pros

· Full monetization toolkit
· Connect Stripe and get paid directly
· Replays + tips + gifts + subs all unlocked

Cons

· 50-viewer cap per room
· 720p screen-share, 5-min clips

Creator Pro

Everything in Creator, plus 250 viewers per room, 1080p screen-share, 15-minute clips, priority support.

Pros

· 5× the audience capacity
· 1080p sharing for tutorials/decks
· Priority moderation tools

Cons

· Higher monthly cost
· Still capped under Enterprise

Enterprise

Up to 5,000 viewers, 1080p unlimited screen-share, team channels, SSO-ready, custom branding.

Pros

· Massive audience capacity
· Team & channel management
· Custom contract & SLA available

Cons

· Custom pricing — contact sales
· Heavier setup for SSO/branding

Talk to Enterprise

Safety, refunds & support

All payments are processed by Stripe — Max Portal never sees your card.
Replay links expire after 7 days and cannot be downloaded.
Report any room from the in-room flag icon — moderators review within 24h.
Refund requests: support@scmarlowcollective.com.

See plans & pricing Open the Dashboard